Terms & Conditions

Welcome to The Brownie Spot.
By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

Orders & Acceptance

• All orders are subject to availability and confirmation.
• Orders will be processed only after payment confirmation.
• We reserve the right to refuse or cancel any order at our discretion.

Products & Pricing

• All our products are freshly baked on order.
• Product images on the website are for reference only; actual products may vary slightly in appearance.
• Prices are subject to change without prior notice.

Custom Cakes & Special Orders

• Custom cakes are made based on customer-provided requirements.
• Design, colour, and decoration may vary slightly while maintaining overall quality.
• Advance notice is required for custom and bulk orders.

Payments

• Full payment is required to confirm an order.
• We accept UPI, cards, and net banking.
• Cash on Delivery (COD) is not available unless stated otherwise.

Delivery & Pickup

• Delivery is available in select locations.
• Delivery timings are estimated and may vary due to unforeseen circumstances.
• Self-pickup details will be shared after order confirmation.

Cancellations & Refunds

• Orders can be cancelled only as per our Cancellation Policy.
• Refunds, if applicable, will be processed according to our Refund Policy.

Allergens & Consumption

• Our products may contain allergens such as nuts, dairy, eggs, and gluten.
• Customers are responsible for informing us of any allergies before placing an order.
• The Brownie Spot is not responsible for allergic reactions if not informed in advance.

Intellectual Property

• All website content, images, and branding belong to The Brownie Spot.
• Unauthorized use or reproduction is prohibited.

Limitation of Liability

The Brownie Spot shall not be held responsible for delays or issues caused by circumstances beyond our control, including but not limited to delivery delays or incorrect information provided by customers.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective once posted on this page.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📞 +91 93843 73103

Acceptance

By using our website or placing an order with The Brownie Spot, you agree to abide by these Terms & Conditions.